Rhino Roof Racks get the thumbs up!

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yak64
Posts: 449
Joined: Sun May 04, 2014 9:12 pm
Kayak Make: Ocean kayak
Kayak Model: Prowler 4.3
VHF Call Sign: ZME2628
Location: Haumoana

Wed Sep 02, 2015 8:37 pm

Recently i purchased a second hand Rhino T-Load.... great system by the way. On inspection found a small bolt and retainer clip were missing.. not critical. Contacted Rhino Roof Racks Head Office. Got a helpful man called Chris. He was able to locate the three seperate parts.. no trouble at all. Now these parts are the sort of small parts that obviously don't cost much to make.... so i prepared myself for the actual cost.... ;( ;( ;( .... and the damage? :headbang:

Still dont know the cost... as not only did he say.... "no charge"... he couriered it to me for no charge ... arrived one day later.... now that sort of service needs to be acknowledged :clap: :clap: :clap: I thoroughly recommend the product and the after purchase (even if you don't purchase) service!

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FatherOfMany
Posts: 1718
Joined: Mon Apr 30, 2012 8:34 am
Kayak Make: Old Town
Kayak Model: Predator XL Petrol
VHF Call Sign: ZMW9858
Location: Papakura, Auckland
Contact:

Thu Sep 03, 2015 6:13 am

:y: :y: :y:
----------------------------------------------------
Old Town Predator XL
OK Tetra 12
Old Town Predator 13
OK Prowler Elite 4.5 #1, OK Prowler Elite 4.5 #2

PB: Snapper=66cm, J.D.=39cm, Gurnard=38cm

VHF Callsign: ZMW 9858

Kayak Fishing Auckland

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awondering
Posts: 6530
Joined: Sat Apr 25, 2009 8:47 am
Kayak Make: Viking
Kayak Model: Viking PF400 Custom Black
VHF Call Sign: ZMT8884
Location: Auckland
Contact:

Thu Sep 03, 2015 8:53 am

That's good to hear... wonder if I called and said I have the screw just missing the racks how it would go :?:

yak64
Posts: 449
Joined: Sun May 04, 2014 9:12 pm
Kayak Make: Ocean kayak
Kayak Model: Prowler 4.3
VHF Call Sign: ZME2628
Location: Haumoana

Thu Sep 03, 2015 10:14 am

I'd definitely give it a go Kev... in fact I am sure they probably have one slightly non complete setup as we talk.

On that note.... I have a reel with braid... and seem to just need a rod... this seems like a very good business model and lots of free publicity...that could take off. :D :D :D

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awondering
Posts: 6530
Joined: Sat Apr 25, 2009 8:47 am
Kayak Make: Viking
Kayak Model: Viking PF400 Custom Black
VHF Call Sign: ZMT8884
Location: Auckland
Contact:

Thu Sep 03, 2015 10:17 am

Well funny you say that I just happen to have a rod right here :y:

yak64
Posts: 449
Joined: Sun May 04, 2014 9:12 pm
Kayak Make: Ocean kayak
Kayak Model: Prowler 4.3
VHF Call Sign: ZME2628
Location: Haumoana

Thu Sep 03, 2015 12:23 pm

Now I just need to part with the money I guess :D

MadMike
Posts: 6271
Joined: Mon Dec 26, 2011 7:09 pm
Kayak Make: Ocean Kayak, Stealth
Kayak Model: Ultra 4.7, Stealth EVO 495
Location: Whangarei

Thu Sep 03, 2015 3:03 pm

awondering wrote:That's good to hear... wonder if I called and said I have the screw just missing the racks how it would go :?:

HAHA crack up, well done Kev
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Stockist of, Ocean Kayaks, Old Town Kayaks, Phoenix Kayaks , Humminbird, Scotty, Rob Fort ACC and much much more!

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